Description
RemX is seeking Remote Seasonal Licensed Medicare CSRs for our client. This is a Direct Hire position, and all equipment will be mailed out…
• Title: Remote Seasonal Licensed Healthcare Insurance Agent
• Start Date: Asap
• Training: 2-4 weeks; Mon-Fri 8am-4:30pm CST/EST
• Hours After Training: 6am-2am (Must be flexible to work an 8-hour shift within this range)
• Non-Bilingual Pay: $21 an hour
• Bilingual Pay: $24 an hour (Must speak fluent English & Spanish & comfortable with the translation of health care coverage, NOT conversational)
Important Info
• NO cold calls
• Calls are 80% inbound of re-enrollments or people aging into the program
• Calls are 30% outbound based on people expressing interest
• Health Insurance license must be in good standing; required/verified
• High speed internet & a quiet place to work
• Must reside in the state you are licensed
Duties
• Provide excellent customer service with a mostly inbound call model.
• Be a team player.
• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs.
• Outbound calls to provide follow up when needed.
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner.
• Identify additional needs customers may have and help them to upgrade products or services.
Qualifications
• Current Health insurance license in your state of residence
• High speed internet access (>15 mbps)
• Minimum six (6) months Healthcare sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (Just as you would expect if it were your private information being shared)
• High school diploma or equivalent
• Computer savvy
Apply Now
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