Welcome to Aetna, a leading health insurance company committed to providing quality healthcare solutions to our clients. With a legacy of excellence and a focus on innovation, Aetna is dedicated to improving the well-being of individuals and communities.
Position Overview: Aetna is seeking a highly skilled and motivated Registered Nurse (RN) to join our team as a Virtual Assistant in a remote… capacity. As a Virtual Assistant at Aetna, you will play a crucial role in supporting various healthcare initiatives and ensuring seamless coordination between healthcare professionals, clients, and internal teams.
Key Responsibilities:
• Remote Patient Support: Provide virtual assistance to patients, offering guidance, answering queries, and ensuring a positive healthcare experience.
• * Documentation and Record-Keeping: Maintain accurate and detailed records of patient interactions, ensuring compliance with healthcare regulations and company standards.
• * Coordination with Healthcare Professionals: Collaborate with RNs, physicians, and other healthcare professionals to facilitate effective communication and streamline healthcare processes.
• * Administrative Tasks: Handle administrative duties, including scheduling appointments, managing calendars, and assisting in the organization of healthcare programs.
• * Technical Proficiency: Utilize technology platforms effectively for virtual communication, data entry, and other relevant tasks.
• Required Skills and Qualifications:
• Registered Nurse (RN) Certification: Must hold a valid RN license.
• * Excellent Communication: Strong verbal and written communication skills, with the ability to convey complex medical information in a clear and understandable manner.
• * Tech-Savvy: Proficient in using virtual communication tools, electronic health records (EHR), and other relevant healthcare technologies.
• * Adaptability: Ability to adapt to a dynamic virtual work environment and stay updated on industry trends and advancements.
• * Empathy and Compassion: Demonstrate empathy and compassion in patient interactions, ensuring a patient-centric approach in all virtual interactions.
• How to Apply: If you are a dedicated Registered Nurse with a passion for leveraging technology to enhance healthcare delivery, we invite you to apply for this exciting Virtual Assistant role at Aetna. Please submit your resume, along with a cover letter highlighting your relevant experience and skills.
Aetna is an equal opportunity employer, fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds
