Job Summary
**Job Type:** Full-Time, Work From Home (WFH)
**Salary:** Hourly
**Company:** CVS Health
**Location:** Remote (United States)
**Benefits:** Health insurance, 401(k), Paid time off, Employee discount, Tuition reimbursement, and more.
Job Description
Are you passionate about providing exceptional customer service? Join CVS Health as a Customer Service Representative, where you’ll be an integral part of our mission to help people on their path to better health. This remote position offers you the flexibility to work from the comfort of your home while making a difference in our customers’ lives.
Responsibilities
– Answer inbound calls from customers regarding their health care needs and inquiries.
– Provide accurate information regarding CVS Health products and services.
– Assist customers with placing orders, tracking shipments, and resolving any issues they may encounter.
– Utilize multiple computer systems to access and document customer information.
– Uphold CVS Health’s commitment to high-quality customer service and satisfaction.
– Collaborate with team members and management to continuously improve processes and customer experience.
Requirements
– Previous customer service experience, preferably in a healthcare or retail environment.
– Excellent communication skills, both verbal and written.
– Ability to navigate multiple computer systems and applications efficiently.
– Strong problem-solving skills and attention to detail.
– High-speed internet connection and a quiet, distraction-free workspace.
– Flexibility to work various shifts, including evenings and weekends if needed.
Educational Qualifications
– High school diploma or equivalent required.
– Some college or relevant certifications preferred.
Company Overview
CVS Health is a leading healthcare innovation company with a clear purpose: helping people on their path to better health. We are reinventing pharmacy to provide innovative solutions that help people manage chronic conditions, adhere to their medications, and get the preventive care they need. Our employees are at the heart of our success, and we are committed to providing opportunities for professional growth and development.
Join CVS Health and be part of an organization that is committed to improving the health and well-being of our customers, communities, and employees. Apply today to start making a difference in people’s lives from the comfort of your home.
