Job Summary
Job Type: Full-time, Remote…
Salary: $15 – $20 per hour
Company: Delta Airlines
Location: Work From Home
Benefits: Competitive pay, Health Insurance, Flight benefits, Retirement savings plan, Paid time off, Professional development opportunities
Job Description
Delta Airlines is seeking highly motivated and customer-focused individuals to join our team as Customer Service Agents. This is a remote position, allowing you to work from the comfort of your own home while providing exceptional service to our valued customers. If you have a passion for helping others and enjoy problem-solving, we would love to hear from you!
Requirements
• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving abilities
• Stable internet connection and a quiet workspace
• Flexibility to work various shifts, including weekends and holidays
Responsibilities
• Assist customers with booking, changing, and canceling flights
• Provide information about flight schedules, fares, and policies
• Handle customer inquiries and resolve issues promptly and effectively
• Process refunds and exchanges
• Communicate with other departments to resolve customer issues
• Maintain accurate records of customer interactions
• Stay updated on company policies and procedures
Benefits
• Competitive pay
• Health Insurance
• Flight benefits
• Retirement savings plan
• Paid time off
• Professional development opportunities
Educational Qualifications
• High school diploma or equivalent required
• Additional certifications or coursework in customer service is a plus
Company Overview
Delta Airlines, one of the worldÂ’s largest global airlines, is committed to providing exceptional customer service and fostering a culture of excellence. With a rich history and a dedication to innovation, Delta continues to set the standard for air travel. Our team of professionals is driven by a shared passion for aviation and a commitment to making every customerÂ’s journey a memorable one. Join Delta Airlines and be part of a team that values integrity, respect, and diversity.
Apply today and embark on a rewarding career with Delta Airlines!
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