### Online Live Chat Assistant (Entry Level / Immediate Start) Hiring Now
*Job Summary
…
American Express is on the lookout for highly motivated individuals to join our team as Online Live Chat Assistants. This is an entry-level, remote position that offers a flexible work schedule. You will have the opportunity to work part-time, and we are offering a competitive hourly wage of $15 per hour. This role includes a variety of benefits, including health insurance, dental coverage, paid training, and paid vacations.
*Job Type:** Part-Time
*Salary:** $15 per hour
*Working Hours:** Under 4 hours per day
*Company:** American Express
*Flexible Schedule:** Yes
*Location:** Remote
*Benefits:** Health, Dental, Paid Training, Paid Vacations
### Job Description:
American Express is seeking dedicated and enthusiastic individuals to join our team as Online Live Chat Assistants. In this role, you will be the first point of contact for our customers, handling inquiries, providing information, and solving problems through our live chat platform. This is an excellent opportunity for those who are looking to gain experience in the customer service field, improve their communication skills, and work with a renowned global company.
As an Online Live Chat Assistant, you will be responsible for offering support and ensuring customer satisfaction. You will need to be tech-savvy, able to navigate multiple systems, and possess excellent written communication skills. This is a remote position, allowing you to work from the comfort of your home.
### Requirements:
1. High school diploma or equivalent.
2. Strong written communication skills.
3. Ability to multitask effectively.
4. Basic computer skills and familiarity with live chat software.
5. Reliable internet connection and a quiet workspace.
6. Strong problem-solving skills.
7. Ability to work independently and as part of a team.
### Responsibilities:
1. Respond to customer inquiries via live chat in a timely and professional manner.
2. Provide accurate information about our products and services.
3. Troubleshoot and resolve customer issues efficiently.
4. Maintain a high level of customer satisfaction.
5. Document all customer interactions in our CRM system.
6. Follow up with customers to ensure their issues are resolved.
7. Stay updated on company policies, procedures, and product knowledge.
### Benefits:
Comprehensive health insurance coverage.
Dental insurance coverage.
Paid training to ensure you are well-prepared for the role.
Paid vacation time to ensure a healthy work-life balance.
Opportunity for career advancement within the company.
Flexible work schedule to accommodate your personal and professional life.
### Educational Qualifications:
High school diploma or equivalent is required.
Additional qualifications in customer service or related fields are a plus but not mandatory.
### Experience:
No prior experience is required as this is an entry-level position. However, previous experience in customer service or a related field is a plus.
### Company Overview:
*American Express** is a globally recognized brand and a leading provider of financial services. We are committed to delivering exceptional customer service and innovative products to our customers around the world. At American Express, we value our employees and provide them with the tools and resources needed to succeed. Join us and become part of a team that values integrity, excellence, and customer satisfaction.
If you are ready to start your career in customer service with a supportive and dynamic company, apply now to become an Online Live Chat Assistant with American Express. We look forward to welcoming you to our team!
Apply now to take the first step towards an exciting career with American Express!
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