Job Summary
Job Type: Part-Time
Salary: Hourly
Company: CVS Health
Location: Remote
Benefits: Flexible working hours, medical benefits, paid time off, employee discounts, and professional development opportunities.
Job Description
CVS Health is seeking enthusiastic and customer-oriented individuals to join our Customer Service Center team. As a part-time remote Customer Service Representative, you will be the first point of contact for our valued customers, providing assistance and resolving inquiries in a friendly and efficient manner. This role requires excellent communication skills, a genuine desire to help others, and the ability to work independently in a remote environment.
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency in basic computer applications
- Ability to work in a fast-paced environment and handle multiple tasks
- Reliable high-speed internet connection and a quiet, dedicated workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally
- Provide accurate information about CVS products and services
- Document customer interactions and maintain accurate records
- Collaborate with team members and other departments to ensure customer satisfaction
- Maintain a high level of professionalism and confidentiality
Benefits
- Competitive hourly wage
- Flexible working hours
- Medical, dental, and vision insurance
- Paid time off and holiday pay
- Employee discounts on CVS products
- Opportunities for professional development and career growth
Educational Qualifications
- High school diploma or equivalent required
- Additional certifications in customer service or related fields are a plus
Company Overview
CVS Health is a leading healthcare innovation company, with a commitment to helping people on their path to better health. As a Fortune 500 company, we provide a wide range of health and wellness services through our network of over 9,900 retail pharmacies, walk-in medical clinics, a leading pharmacy benefits manager with more than 100 million plan members, a senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading Medicare Part D prescription drug plan. At CVS Health, we are dedicated to improving healthcare access, lowering costs, and improving the quality of care for patients.
Join our team and contribute to the success of a company that is transforming the healthcare landscape. Apply today to become a part-time remote Customer Service Representative at CVS Health!
