Description !!HIRING NOW FOR OCTOBER START DATE!! Lead, Inspire, and Drive Success! WeÂ’re seeking a dynamic Call Center Manager to oversee operations, motivate teams, and ensure top-notch customer experiences. If youÂ’re a results-driven leader ready to make an impact, this is the opportunity!! !!APPLY TODAY!!
Position Details: REMOTE Medical Call Center Manager…
Pay: $23/hr.
Training & After Training Schedule: 8/hr. Shift M-F between the hours od 8am-9pm EST.
• All Equipment Will Be Shipped To Your Home***
Job Details
• Assist the Call Center Supervisor with driving performance metrics for all team members
• Manage daily attendance for the team
• Handle escalated customer issues and provide effective resolutions.
• At times may lead morning huddles and shift end huddles
• Analyze advanced metrics on agents daily stats
• Manage weekly reports on team and agent level performance
Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS CALL CENTER LEADERSHIP EXPERIENCE
• Previous experience as a team leader in a Call Center or similar role.
• Excellent leadership and communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in call center software and CRM systems.
For Immediate Consideration
Please email an up-to-date resume to [email protected] and mention
“CC Lead” in the email subject line.
Apply Now
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