Department: Administrative
Location: California…
Compensation: $22.00 / hour
Description
Our Healthcare client is a leading provider of advanced hearing solutions, dedicated to helping individuals improve their quality of life through personalized hearing care. They specialize in state-of-the-art hearing aids, accessories, and diagnostic services.
Position Summary:
We are looking for a highly organized and proactive Admin Assistant to join our client’s team. In this role, you will handle a variety of administrative tasks to support the day-to-day operations of our hearing solutions company. You will assist with scheduling, data management, customer communications, and other critical administrative functions, ensuring a smooth and efficient workflow.
Key Responsibilities:
• Provide administrative support to the team, including scheduling appointments, managing calendars, and coordinating meetings.
• Handle incoming calls, emails, and customer inquiries in a professional and courteous manner.
• Manage patient records, input data into electronic health records (EHR) systems, and ensure information is accurate and up to date.
• Assist with processing hearing aid orders, repairs, and tracking shipments.
• Coordinate communication between clients, audiologists, and other team members.
• Prepare and distribute reports, memos, and other documents as needed.
• Help manage office supplies and place orders when necessary.
• Support marketing and communication efforts by assisting with client outreach and follow-up.
• Ensure compliance with company policies, HIPAA regulations, and other industry standards.
• Perform general administrative duties such as filing, data entry, and maintaining organized digital records.
Requirements:
• * Proven experience in an administrative support role (experience in healthcare or audiology fields is a plus).
• Strong proficiency in Microsoft Office, Google Workspace, and other office software.
• Experience with electronic health record (EHR) systems is preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize tasks efficiently in a remote setting.
• High attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and a proactive approach to administrative tasks.
• Preferred Qualifications:
• Prior experience in a healthcare or audiology-related environment.
• Knowledge of hearing aids, accessories, or audiology services.
• Familiarity with HIPAA and patient confidentiality protocols
