The Amazon Key Account Manager will report directly to the Sr. Director of Amazon. The position is responsible for executing a 1P/3P Hybrid sales growth plan for GathrÂ’s Amazon businesses. The Amazon Key Account Manager will be responsible for managing core aspects of the Amazon account relationship including sales, POS results, merchandising and managing product catalog information, product page… optimization, paid media initiatives, inclusive of Amazon Advertising and Affiliate partnerships, as well as routine Amazon portal maintenance and optimization. This position will work cross-functionally with marketing, merchandising, customer service, and supply chain teams to ensure clear communication leads to excellent results in all aspects of the business.
As the Amazon Key Account Manager, you will have an opportunity to:
• Assist in the formulation and implementation of annual business plans, monitor sales goals and strategies for Amazon channel development.
• Develop and execute Customer & Category Strategic Development and annual operating plan.
• Manage the Amazon accounts on a day-to-day basis and work with resources (both internal and external) to ensure all budgeted metrics are met and exceeded.
• Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits.
• Develop agreed upon strategic initiatives (promotions, SMU’s, Direct Import Programs, etc.) and formulate specific action items to meet these initiatives.
• Work with Amazon retail and outsourced Affiliate teams to implement merchandising and marketing campaigns that enable product discovery and drive sales revenue.
• Leverage our brands and product mix to improve profitability and meet customer, shopper, and Adventure Sports Platform brand targets.
• Align to a digital forecasting process allowing for in-stocks to remain at the optimal level.
• Build customer relationships across multiple levels within the Amazon GL.
• Build and foster relationships with Amazon retail team.
• Manage with accountability all account financials including margin, co-op rebates, promotional funding.
• Provide timely and accurate reports as required.
• Provide and explain Amazon sales and inventory data to internal teams: Product, Demand Planning, Marketing and Engineering groups.
• Collaborate with Sales and Account Services teams on other eTailer accounts as needed; working closely with their merchant teams to optimize online marketing and promotional opportunities.
You have:
• 5-7 years of direct and hands-on experience in ecommerce, sales and/or marketplace account management
• Minimum of 3+ years of experience working with Amazon vendor central. Internal Amazon experience a plus.
• Deep knowledge of Ecommerce product flow and marketplace web store performance optimization
• Demonstrated proficiency managing multi-million dollar Ecommerce accounts; Amazon marketplace management experience required.
• Analytical orientation; possessing the ability to understand business opportunities, trends, and issues.
• Superior knowledge of “retail math”; with the ability to use such in compelling presentations to customers, reps, and internal constituencies.
• Proven ability to meet sales and profitability targets (with equal emphasis on both).
• History of negotiating business deals that provide value to all parties.
• Team player who can lead lateral reports and team members to achieve goals.
• Provides timely and accurate reports as required.
• Ability to operate independently given direction, and bring ideas and solutions to issues raised.
• Ability to analyze and assess organizational needs and provide solutions accordingly.
• Interpersonal savvy; an ability to effectively work with and connect with all levels of employees across multiple functions and geographies.
• Ability to motivate external teams to produce desired tangible outcomes within tight timeframes.
• Strong project planning, tracking & organizing skills.
• Excellent written and verbal communication skills; must be able to present data in an organized manner.
• Proficient in Microsoft Office (Excel, Power Point, Word and Outlook). SQL experience a plus
• Willingness to travel 10-15
