*Call Center Agent Full-Time Available**
*Job Summary**
**Job Type:** Full-Time
**Salary:** $15 $20 per hour
**Working Hours:** 40 hours per week
**Company:** TeleTech
**Location:** California
**Benefits:** Health Insurance, Dental Insurance, Paid Training, Paid Vacations, Retirement Plan
*Description**
TeleTech is seeking dedicated, customer-focused individuals to join our rapidly growing team as Call Center Agents. As a leading provider of customer experience solutions, TeleTech offers an exciting opportunity for career growth, competitive pay, and a supportive work environment.
*Requirements**
High school diploma or equivalent
Exceptional communication skills, both verbal and written
Basic computer literacy, including proficiency in MS Office
Ability to handle high call volumes
Strong problem-solving skills
Prior customer service experience is a plus but not mandatory
*Responsibilities**
Answer incoming calls and respond to customer inquiries promptly and professionally
Provide accurate information and resolve customer issues efficiently
Document all call information according to standard operating procedures
Follow up on customer interactions and ensure customer satisfaction
Maintain a positive, empathetic, and professional attitude toward customers at all times
*Benefits**
Comprehensive Health Insurance
Dental Insurance
Paid Training Programs
Paid Vacations and Holidays
Retirement Plan with Company Match
Opportunities for Career Advancement
Employee Assistance Programs
*Educational Qualifications**
High school diploma or GED required
Additional certifications in customer service are a plus
*Experience**
Previous call center or customer service experience is preferred but not mandatory
Training will be provided for all new hires
*Company Overview**
TeleTech is a global leader in consulting, technology, and customer engagement solutions. Our mission is to deliver exceptional customer experiences and drive business growth for our clients. With over 30 years of experience and locations worldwide, TeleTech is committed to providing innovative solutions and fostering a dynamic work environment for our employees.
If you are passionate about customer service and looking to start a rewarding career, we encourage you to apply today and join the TeleTech family!
