Job Summary
Job Title: Client Service Advisor
Job Type: Full-Time
Salary: Competitive, commensurate with experience
Working Hours: 40 hours per week
Company: Amazon Inc.
Location: Washington
Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement plan, and Employee Discounts
Job Description
Amazon Inc. is seeking a highly motivated and customer-focused Client Service Advisor to join our dynamic team in Washington. The ideal candidate will possess exceptional communication skills and a passion for providing top-notch client service. As a Client Service Advisor, you will be the primary point of contact for our clients, ensuring their needs are met and their inquiries are resolved in a timely and professional manner.
Requirements
– High School Diploma or equivalent; Bachelors degree preferred
– Strong communication and interpersonal skills
– Ability to work independently and in a team environment
– Proficiency in Microsoft Office Suite
– Proven ability to manage multiple tasks simultaneously
– Strong problem-solving skills
– Customer service experience preferred
Responsibilities
– Serve as the primary point of contact for clients, addressing their inquiries and resolving any issues that may arise
– Provide detailed information about Amazons products and services
– Collaborate with internal teams to ensure client satisfaction
– Maintain accurate and up-to-date client records
– Identify opportunities to improve client services and implement solutions
– Assist clients with account management and order processing
Benefits
– Comprehensive Health and Dental Insurance
– Paid Training Programs
– Generous Paid Vacation and Sick Leave
– Retirement Plan with Company Match
– Employee Discounts on Amazon Products
– Career Growth and Development Opportunities
Educational Qualifications
– High School Diploma or equivalent; Bachelors degree in Business, Marketing, or a related field preferred
Experience
– Previous experience in a customer service role is highly desirable
– Experience in the eCommerce industry is a plus
Company Overview
Amazon Inc. is a global leader in eCommerce and cloud computing, dedicated to delivering unparalleled customer experiences. Our mission is to be Earths most customer-centric company where people can find and discover anything they want to buy online. With a diverse and innovative team, Amazon fosters an environment of continuous growth and development.
Why Join Amazon?
At Amazon, we believe in empowering our employees to reach their full potential. We offer a supportive and inclusive work culture that values diversity and innovation. As a part of our team, you will have the opportunity to work on challenging projects, learn from industry leaders, and contribute to our mission of making a global impact.
Equal Opportunity Employer Statement
Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you are enthusiastic about client service and looking to join a company that values its employees, we encourage you to apply for the Client Service Advisor position at Amazon Inc. in Washington. We look forward to hearing from you!
