Assignments and obligations:
• Answer a high volume of approaching calls as well as part confronting visits
• Decide part needs and give proper arrangements, including noting general Costco /item questions and investigating complex circumstances in regards to online orders, following, and conveyances
• Consider and offer remunerations as needs be
• Work as the contact between Costco clients, sellers, purchasing and activities staff
• Utilizes different PC programs at the same time on numerous screens while on the telephone or answering talks
• Utilizes critical thinking and decisive reasoning abilities to determine request/item/conveyance issues
Required abilities, capacities, and certificates:
• Instruction/Preparing: Secondary School Confirmation or GED liked
• Licenses/Certificates: Web based business Part Administration Specialist Certificate after culmination of 14-day instructional class
• Experience: Past client support experience liked
• Information/Abilities: Client care, PC education, proficient business composing, capability with composing (Least composing velocity of 30 wpm) and fantastic correspondences abilities required
• Should have the option to work an adaptable timetable including ends of the week and split days off
• Suggested abilities, capacities, and confirmations
• Solid foundation in client support including amazing relational abilities, brief agreeable help and fantastic completion.
• Capacity to adjust and function admirably under tension in a high speed climate
• Capacity to take proprietorship and tackle issues
• Capacity to show mastering and thinking abilities
• Solid time usage abilities
• Bilingual capacities an or more
Costco Discount Part Administration Center gave the accompanying comprehensive recruiting data:
We are an equivalent open door business and thinks about completely qualified candidates similarly regardless of race, variety, religion, sex, sexual direction, orientation character, public beginning, veteran status, or incapacity status.
• Inability facilities
• Comprehensive of minority and distraught gatherings
• LGBTQ+ well disposed working environment
• Age-comprehensive
• Variety and incorporation preparing or programs
• Taken care of time.
Customer Service Based PhoneBachelor Degree
