Employer Industry: Credit Union Services
Why consider this job opportunity…
– Opportunity for career advancement and growth within the organization
– Flexible remote work options available
– Supportive and collaborative work environment
– Chance to make a positive impact on member satisfaction and financial relationships
– Ongoing training and certification opportunities
What to Expect (Job Responsibilities):
– Answer incoming phone calls from members and resolve inquiries to ensure quality service
– Cross-sell credit union products and services to enhance member relationships
– Assist and train members in using automated services provided by the credit union
– Comply with regulations and complete account transaction requests efficiently
– Train other service center employees as needed
What is Required (Qualifications):
– Minimum educational requirement: High School Diploma or equivalent
– One to twelve months of related experience, including call center or branch experience
– Must be MSR Certified or complete Certification within 3 months of hire
– Basic computer operating skills and intermediate proficiency in Microsoft Office
– Ability to communicate patiently and courteously with members
How to Stand Out (Preferred Qualifications):
– Previous experience with Symitar and 10-Key
– Ability to type a minimum of 35 words per minute
– Familiarity with credit union policies and procedures
#CreditUnion #CustomerService #RemoteWork #CareerGrowth #FinancialServices
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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