We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs.
This is NOT are remote position…
Pay: $20-$25/hour
Schedule: Monday – Friday | 7:00 a.m. to 3:30 p.m.
Location: Bartlesville (on-site)
Responsibilities:
• Oversee customer repair requests from start to finish
• Work with Repair Techs to schedule and prioritize customer repairs
• Ensure invoices are accurate and send to customers
• Run reports and analyze data to recommend process changes to improve productivity
• Participate in and/or lead improvement activities to meet/exceed service goals
Skills and Qualifications:
• Bachelor’s Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments
• Attention to detail, team player and self-starter
• Ability to pass a background check and drug screen
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Expected hours: 40 per week
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Shift:
• Day shift
Application Question(s):
• Do we have your permission to text you regarding your application?
Education:
• Bachelor’s (Preferred)
Experience:
• Customer service: 2 years (Required)
Ability to Commute:
• Bartlesville, OK 74006 (Required)
Work Location: In person
