Customer Service Representative [No Experience Needed] – Hayward
Job Summary
Type: Full-Time
Salary: $15 – $18 per hour
Working Hours: 9 AM – 5 PM
Company: Amazon
Location: Hayward, CA
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)
Are you a people person who enjoys helping others? Join our vibrant team at Amazon as a Customer Service Representative in Hayward! No prior experience is needed.
Job Description
In this role, you will assist customers by providing product and service information, resolving technical issues, and ensuring a high degree of customer satisfaction. This is an excellent opportunity for someone looking to start a career in customer service with one of the world’s leading companies.
Requirements
– High School Diploma or equivalent
– Excellent verbal and written communication skills
– Basic computer skills
– Ability to work in a fast-paced environment
– Willingness to learn and adapt
– Positive attitude and problem-solving skills
Responsibilities
– Handle customer inquiries via phone, email, and chat
– Provide accurate, valid, and complete information by using the right methods/tools
– Resolve customer complaints and issues efficiently
– Maintain a high level of professionalism with customers and work to establish a positive rapport with every caller
– Update customer information in the customer service database during and after each interaction
Benefits
– Comprehensive health and dental insurance
– Paid training to get you up to speed
– Generous paid vacation and holiday schedule
– Opportunities for advancement within the company
– 401(k) retirement plan
Educational Qualifications
– High School Diploma or equivalent
Experience
– No prior experience needed; training will be provided.
Company Overview
Amazon is a global leader in e-commerce and customer service. With a commitment to delivering an exceptional customer experience, we offer a dynamic workplace, extensive benefits, and career growth opportunities. We believe in fostering a positive work environment where employees can thrive and succeed.
If you are enthusiastic, customer-focused, and ready to start a new career journey, apply today to join our team at Amazon in Hayward!
