**Job Title: Customer Service Representative (Part-Time) – Pompano Beach**
**Job Summary:**
We are currently seeking an experienced part-time Customer Service Representative for a well-established company in Pomano Beach, Florida. This role offers a competitive hourly wage, with the opportunity to work under 4 hours each day. Known companies such as AT&T, Comcast, and Xfinity offer such positions and are known for their comprehensive benefits package which includes Health, Dental, Paid Training, and Paid Vacations.
**Job Description:**
The Customer Service Representative will be responsible for addressing customer inquiries and resolving complaints effectively. The role involves handling telephone, email, and face-to-face interactions with clients. The ideal candidate will be a people’s person, with excellent communication and problem-solving skills, who is prepared to work flexible hours, including weekends and holidays.
**Responsibilities:**
– Handling customer inquiries and complaints via telephone, email, and in person
– Providing product and service information to customers
– Resolving product or service problems by clarifying the customer’s complaint
– Maintaining customer records by updating account information
– Contributing to team effort by accomplishing related results as needed
**Requirements:**
– Excellent communication and interpersonal skills
– Ability to handle stressful situations appropriately
– Proficiency in Microsoft Office Suite
– Ability to work flexible hours, including weekends and holidays
– High School Diploma or equivalent
**Benefits:**
Aside from a competitive salary, the company offers:
– Comprehensive Health and Dental Insurance
– Paid Training
– Paid Vacations
– Opportunity for career advancement
– Great work-life balance
**Qualifications:**
– Previous customer service experience is preferred but not required
– High School Diploma or equivalent
**Experience:**
At least 1 year of experience in a similar role would be an advantage, but not mandatory. Training will be provided.
**Company Overview:**
The hiring company is a well-established, industry leader known for providing excellent customer service. They believe in creating an inclusive work environment where every employee feels valued, respected, and empowered. The company is dedicated to offering opportunities for growth and advancement to its employees, and believes in the importance of work-life balance.
If you believe you have the necessary skills and experience to thrive in this role, we would love to hear from you. Please submit your resume for consideration. The company is an equal opportunity employer and values diversity.
Note: The hiring process will involve background checks and potential interviews via video conferencing due to the current COVID-19 situation.
