Employer Industry: Insurance Technology
Why consider this job opportunity…
– 100% remote position available to applicants residing in the United States
– 15 days of vacation accrual annually, plus five sick days and two volunteer days
– Group health insurance, Employee Assistance Program, and wellness plans included
– Employee stock purchase program and 401K matching with immediate vesting
– Fun and collaborative team environment focused on work/life balance and personal development
What to Expect (Job Responsibilities):
– Manage existing customer accounts for Personal Insurance policies via phone, email, text, and chat
– Explain insurance products to customers using a consultative and empathetic approach
– Assist third parties with policy documentation and changes
– Ensure customer needs are addressed in the first interaction to exceed expectations
– Report directly to the Customer Support Team Lead
What is Required (Qualifications):
– Property & Casualty insurance license and 1 year of customer service experience
– Previous call center experience
– Empathetic towards customer needs
– Experience working in a fast-paced environment and adaptability to change
– Availability to work from 9:30 am to 6 pm MST
How to Stand Out (Preferred Qualifications):
– Experience in the insurance industry
– Strong problem-solving skills
– Ability to work independently while managing multiple tasks
– Excellent written and verbal communication skills
– Familiarity with various insurance company systems
#InsuranceTechnology #CustomerSupport #RemoteWork #CareerGrowth #EmployeeBenefits
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
