Customer Support Executive Hiring Immediately
Job Summary…
Job Type: Full-Time
Salary: $18 $22 per hour
Working Hours: 9 AM 5 PM, Monday to Friday
Company: Amazon
State Location: California
Benefits
Health Insurance
Dental Insurance
Paid Training
Paid Vacations
401(k) Plan
Description
Amazon is seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in California. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!
Requirements
High School Diploma or equivalent
Excellent verbal and written communication skills
Proficiency in MS Office Suite
Ability to handle multiple tasks simultaneously
Strong problem-solving skills
Prior customer service experience is a plus
Responsibilities
Provide exceptional customer support through phone, email, and chat
Resolve product or service issues by clarifying the customers complaint
Determine the cause of the problem, select and explain the best solution to solve the issue
Expedite correction or adjustment; follow up to ensure resolution
Maintain customer records by updating account information
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Educational Qualifications
High School Diploma or equivalent required
Bachelor?s degree in Communication, Business, or related field is a plus
Experience
Minimum of 1 year of experience in customer service or a related field preferred
Company Overview
Amazon is a global leader in e-commerce and technology, consistently ranked among the world?s most innovative and admired companies. With a commitment to customer satisfaction and cutting-edge technology, Amazon provides a dynamic environment for growth and success. Join us and be part of a team that strives to make a difference every day.
Apply now to embark on a fulfilling career with Amazon
