Customer Support Executive (Immediate Openings) – Salinas
Job Summary
We’re excited to announce that we have immediate openings for the role of Customer Support Executive in Salinas, California. This is a full-time position with a competitive salary starting at $40,000 per year. Working hours are from 9 AM to 5 PM, Monday to Friday. Join our dynamic team at Amazon and enjoy numerous benefits, including Health and Dental Insurance, Paid Training, Paid Vacations, and more.
Job Description
As a Customer Support Executive, you will be the first point of contact for our valued customers, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Requirements
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficiency in using computer systems and software
– Strong problem-solving skills
– High school diploma or equivalent
Responsibilities
– Respond to customer emails, chat, and phone calls in a timely and professional manner
– Troubleshoot customer issues and provide effective solutions
– Document customer interactions and escalate issues as needed
– Maintain a thorough understanding of our products and services to better assist customers
– Meet or exceed performance metrics and goals
Benefits
– Health and Dental Insurance
– Paid Training
– Paid Vacations
– Retirement plans
– Employee discounts
– Career advancement opportunities
Educational Qualifications
– High school diploma or equivalent required
– Associate’s or Bachelor’s degree preferred but not mandatory
Experience
– Prior experience in customer service or a related field is a plus but not required. We provide comprehensive training for all new hires.
Company Overview
Join Amazon, one of the world’s leading e-commerce companies, renowned for its customer-centric approach and commitment to innovation. We are dedicated to providing our employees with opportunities for growth and development within a supportive and inclusive work environment. Apply today to become a part of our team and contribute to our mission of delivering happiness to customers around the globe.
