Data Entry Clerk | Help Desk [Work At Home]
Job Summary…
American Express is seeking a motivated and detail-oriented Data Entry Clerk to join our Help Desk team. This is a remote, part-time position with flexible working hours, averaging under 4 hours a day. The role offers a competitive salary of $15-$20 per hour based on experience. Enjoy a flexible schedule while working from the comfort of your home, along with benefits such as health and dental insurance, paid training, and paid vacations.
Job Description
As a Data Entry Clerk on our Help Desk team, you will be responsible for managing and inputting data meticulously while providing exceptional customer support. Your role will involve handling a variety of tasks including data input, managing records, resolving customer inquiries, and ensuring the accuracy of information. This role requires a high level of attention to detail, strong organizational skills, and the ability to work independently.
American Express values its employees and offers a supportive and collaborative work environment. This remote position is ideal for individuals seeking a flexible work schedule and the opportunity to gain experience with a leading financial services company.
Requirements
High school diploma or equivalent
Previous experience in data entry or customer service preferred
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent typing speed and accuracy
Strong attention to detail
Excellent verbal and written communication skills
Ability to work independently and manage time effectively
Responsibilities
Accurately input data into relevant databases and systems
Respond to customer inquiries via email and phone
Maintain and update customer records
Perform regular data quality checks and audits
Assist in troubleshooting customer issues
Collaborate with team members to ensure data accuracy and integrity
Follow company policies and procedures for data handling and customer support
Benefits
Health and Dental Insurance
Paid Training
Paid Vacations
Flexible Schedule
Opportunities for growth and advancement
Educational Qualifications
High school diploma or equivalent required
Associates degree or higher preferred, but not mandatory
Experience
1-2 years of experience in data entry or a related field preferred
Previous customer service experience is a plus
Company Overview
American Express is a globally renowned financial services company dedicated to providing exceptional customer service and innovative solutions. We pride ourselves on fostering a diverse and inclusive work environment where employees are encouraged to grow both professionally and personally. As part of our Help Desk team, you will play a crucial role in maintaining our high standards of service and support.
Join American Express and take the next step in your career with a company that values talent, dedication, and the pursuit of excellence.
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