Job Summary
Job Type: Part-Time…
Salary Unit: Hourly
Working Hours: Under 4 hours per day
Company: Delta Airlines
Flexible Schedule Opportunity: Yes
Remote Location: Yes
Benefits: Health, Dental, Paid Training, Paid Vacations, and more.
Description
Delta Airlines is seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Representatives. This part-time position offers the flexibility of working from home and the opportunity to be a part of one of the leading airlines in the world. As a Remote Customer Service Rep, you will be the first point of contact for our valued customers, providing exceptional service and support.
You will handle a variety of customer inquiries, including booking flights, changing reservations, and addressing general questions about Delta Airlines services. This role requires excellent communication skills, a customer-centric attitude, and the ability to work independently. We offer comprehensive training to ensure you have the knowledge and tools needed to excel in your role.
Working for Delta Airlines means being part of a global team that values diversity, innovation, and the highest standards of customer service. If you are passionate about helping others and looking for a flexible, part-time remote position, we encourage you to apply today.
Requirements
High school diploma or equivalent.
Minimum of 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Ability to work independently and manage time effectively.
Reliable internet connection and a quiet workspace.
Proficiency with basic computer applications and ability to learn new software quickly.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with booking flights, making reservations, and changing travel plans.
Provide accurate information about Delta Airlines services, policies, and procedures.
Handle and resolve customer complaints and issues with empathy and efficiency.
Maintain up-to-date knowledge of Delta Airlines promotions and special offers.
Document customer interactions and follow-up actions in the appropriate systems.
Collaborate with team members and other departments to ensure customer satisfaction.
Benefits
Health and Dental Insurance.
Paid Training.
Paid Vacations.
Flexible Schedule.
Remote Work Opportunity.
Employee Travel Benefits.
Career Growth and Development Opportunities.
Educational Qualifications
High school diploma or equivalent (required).
Additional certifications in customer service or related fields (preferred).
Experience
Minimum of 1 year of customer service experience (required).
Experience in the travel or airline industry (preferred but not required).
Company Overview
Delta Airlines is a global leader in the aviation industry, known for its commitment to customer service, innovation, and operational excellence. With a rich history spanning over 90 years, Delta Airlines connects millions of passengers to destinations around the world. Our team is dedicated to providing a superior travel experience, and we are always looking for talented individuals to join us in achieving this goal. As a member of the Delta Airlines family, you will be part of a diverse and inclusive workforce, with opportunities for growth and advancement.
Apply Now
