Job Summary:
Delta Airlines is currently seeking Remote Customer Support Representatives to join our team. This is a full-time position with a competitive salary and benefits package. The working hours are flexible, allowing you to create a schedule that works best for you. This is a remote position, so you can work from the comfort of your own home. Delta Airlines offers a range of benefits including health, dental, paid training, and paid vacations.
Description:
As a Remote Customer Support Representative at Delta Airlines, you will be responsible for providing exceptional customer service to passengers. This includes answering inquiries, resolving issues, and assisting with booking flights. You will need to have excellent communication skills, be detail-oriented, and have a strong customer service mindset.
Requirements:
1. High school diploma or equivalent
2. Excellent communication skills
3. Strong problem-solving abilities
4. Ability to work independently
5. Attention to detail
6. Customer service experience preferred
7. Must have a reliable internet connection
Responsibilities:
1. Answer customer inquiries via phone, email, and chat
2. Assist customers with booking flights and managing reservations
3. Resolve customer issues in a timely and professional manner
4. Provide information on Delta Airlines services and policies
5. Maintain accurate records of customer interactions
6. Collaborate with other team members to ensure a seamless customer experience
7. Continuously strive to improve customer satisfaction and loyalty
Benefits:
1. Health and dental insurance
2. Paid training
3. Paid vacations
4. Flexible schedule opportunities
5. Remote work location
6. Employee discounts on flights
Educational Qualifications:
High school diploma or equivalent
Experience:
Customer service experience preferred
Company Overview:
Delta Airlines is a leading airline company that is committed to providing exceptional customer service and creating memorable travel experiences for passengers. With a strong focus on safety, innovation, and sustainability, Delta Airlines is dedicated to connecting people and cultures around the world. Join our team and be a part of something special. Apply now!
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