Delta Customer Service Jobs [Remote Work Available]
Job Summary
**Job Type:** Part-time
**Salary Unit:** Hourly
**Working Hours:** Under 4 hours per day
**Company:** Delta Air Lines
**Location:** Georgia
**Benefits:** Health and Dental Insurance, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts
Job Description
Delta Air Lines is renowned for its unwavering commitment to providing world-class experiences for passengers worldwide. We are currently seeking dedicated and customer-focused individuals to join our remote customer service team. As a Delta Customer Service Representative, you will play a vital role in ensuring each customers journey with Delta is smooth, enjoyable, and memorable.
You will handle inquiries, resolve issues, and assist customers with their travel needs all from the comfort of your own home. This position offers a flexible schedule with part-time hours, making it ideal for individuals seeking work-life balance. The role also provides a fantastic opportunity to be part of a dynamic team in a leading company within the airline industry, while enjoying a comprehensive benefits package.
Requirements
High-speed internet connection and a quiet workspace at home.
Strong communication skills in both verbal and written English.
Demonstrated problem-solving abilities.
Ability to work independently and in a team-oriented environment.
Proficiency in using computers and various software applications.
Availability to work under 4 hours per day, including some weekends or holidays.
Previous customer service experience is preferred but not required.
Responsibilities
Respond promptly to customer inquiries via phone, email, or chat.
Resolve product or service issues by clarifying customer complaints.
Provide accurate, valid, and complete information by using the right methods/tools.
Maintain customer accounts and keep records of customer interactions.
Follow communication procedures, guidelines, and policies.
Meet personal/team sales targets and call handling quotas.
Collaborate with team members and other departments to improve customer service processes.
Benefits
Delta Air Lines offers its employees a variety of benefits, including:
Comprehensive Health and Dental Insurance.
Paid Training to equip you with the skills needed for success.
Paid Vacations to ensure you have time to relax and recharge.
A robust Retirement Plan to secure your future.
Employee Discounts on flights, products, and services.
Educational Qualifications
High School Diploma or equivalent is required.
Additional education or training in customer service is appreciated.
Experience
Prior customer service or call center experience is beneficial.
Familiarity with travel or airline industry is a plus, but not mandatory.
Company Overview
Delta Air Lines, one of the worlds largest global airlines, is committed to connecting people and cultures by delivering exceptional experiences through travel. With a rich history of innovation and customer-centric service, Delta offers flights to hundreds of destinations worldwide. The company prides itself on fostering a diverse and inclusive workforce that reflects the global communities they serve.
Join Deltas remote customer service team and become part of a company where your skills and determination can help create rewarding experiences for travelers worldwide. With a supportive environment and ample opportunities for growth, Delta Air Lines is an employer of choice for many seeking a career in the airline industry.
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