Job Summary
Job Type: Full-Time, Remote…
Salary: $20 per hour
Working Hours: 40 hours per week
Company: Delta Airlines
Location: Georgia
Benefits: Health, Dental, Paid Training, Paid Vacations
Job Description
Delta Airlines is seeking a dynamic and enthusiastic individual to join our team as a Customer Success Representative. This remote position offers a flexible work environment, allowing you to balance your professional and personal life effectively while working from the comfort of your home in Georgia. As a Customer Success Representative, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service.
At Delta Airlines, we value our employees well-being and are committed to offering a competitive salary, comprehensive health and dental benefits, paid training, and vacations. Join our team to be part of a world-renowned airline that prioritizes customer service and employee satisfaction.
Requirements
High school diploma or equivalent required
Excellent communication skills, both verbal and written
Strong problem-solving abilities
Ability to work independently and as part of a team
Proficiency in using computers and customer service software
Previous customer service experience is preferred but not required
Strong organizational skills and attention to detail
Responsibilities
Respond to customer inquiries via phone, email, and chat
Resolve customer issues promptly and effectively
Provide information about Delta Airlines services and policies
Maintain detailed and accurate records of customer interactions
Collaborate with other team members to improve customer service processes
Ensure customer satisfaction by delivering high-quality service
Participate in ongoing training and professional development
Educational Qualifications
High school diploma or equivalent is required. Additional education or certifications in customer service or related fields are a plus.
Experience
Previous experience in customer service is preferred but not required. We provide comprehensive training to ensure your success in this role.
Company Overview
Delta Airlines, one of the worlds largest and most respected airlines, is committed to providing exceptional service to our customers. With a history of innovation and excellence, Delta Airlines connects millions of passengers across the globe each year. We believe in fostering a positive and supportive work environment where our employees can thrive and grow professionally. Join Delta Airlines and become a part of our dedicated team committed to delivering the highest levels of customer satisfaction.
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