Job Summary
Are you looking for a flexible job opportunity in the airline industry? Delta Airlines is seeking enthusiastic individuals to join our team as Live Chat Agents. This is a remote position, allowing you to work from the comfort of your home. The job offers a competitive salary starting at $18 per hour, with opportunities for bonuses and incentives. As a member of our team, you will… enjoy benefits such as health insurance, paid time off, and employee discounts on travel.
Job Description
As a Delta Live Chat Agent, you will provide exceptional customer service to our clients through online chat support. Your primary responsibility will be to assist customers with inquiries related to flight bookings, itinerary changes, and general airline information. You will play a crucial role in enhancing the customer experience and ensuring that every interaction reflects the high standards of Delta Airlines.
Responsibilities
Provide prompt and accurate responses to customer inquiries via live chat
Assist customers with flight bookings, cancellations, and changes
Resolve issues and provide solutions to enhance customer satisfaction
Maintain up-to-date knowledge of Delta Airlines services and promotions
Document customer interactions in the companys database for tracking and analysis
Collaborate with team members to improve service processes and customer feedback
Requirements
No prior experience is needed; comprehensive training will be provided
Excellent written communication skills
Strong problem-solving abilities and attention to detail
Ability to multitask and manage time effectively
Proficient with computers and technology, including chat support software
A positive attitude and a passion for helping others
Educational Qualifications
High school diploma or equivalent required
Some college education preferred, but not mandatory
Benefits
Competitive salary starting at $18 per hour
Health, dental, and vision insurance
Paid time off and holiday pay
Employee discounts on flights and travel-related services
Opportunities for career advancement within Delta Airlines
Flexible work schedule
Company Overview
Delta Airlines is one of the worlds leading airlines, known for its commitment to providing exceptional service and quality travel experiences. With a strong emphasis on customer satisfaction and employee well-being, Delta fosters a culture of inclusivity and innovation. As a remote Live Chat Agent, you will be part of a dynamic team dedicated to making every journey memorable for our customers. Join us at Delta Airlines and take your career to new heights!
If you are passionate about helping others and want to be a part of a respected airline, apply today to start your journey with Delta Airlines!
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