*Delta [Live Chat Agent Jobs] Remote Work From Home for Delta Airlines**
### Job Summary…
**Job Type:** Full-time, Remote
**Salary:** $20 $25 per hour
**Working Hours:** 8-hour shifts, flexible scheduling
**Company:** Delta Airlines
**Location:** Georgia
**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k) plan, Employee Discounts
### Job Description:
As a Live Chat Agent for Delta Airlines, you will play a crucial role in providing exceptional customer service to our passengers. You will be the first point of contact for customers seeking assistance through our online chat portal. Your role is pivotal in ensuring that Delta Airlines maintains its high standards of customer satisfaction by addressing inquiries swiftly and effectively.
In this remote role, youll enjoy the flexibility of working from the comfort of your own home while still being part of a dynamic and supportive team. Youll be equipped with all the tools and training necessary to succeed, including a comprehensive onboarding program. Our ideal candidate is enthusiastic about providing top-notch customer support and possesses excellent communication and problem-solving skills.
### Requirements:
Strong written communication skills
Proficient in using live chat software and familiar with digital communication tools
Ability to multitask and manage time effectively
High-speed internet connection and a quiet workspace
A minimum of a high school diploma or equivalent
Prior experience in customer service, preferably in an airline or travel-related industry
Ability to work flexible hours, including some weekends and holidays
### Responsibilities:
Provide prompt and accurate responses to customer inquiries via live chat
Assist customers with booking, changing, or cancelling flights
Address and resolve customer complaints and issues in a courteous and professional manner
Offer guidance on travel policies, baggage allowances, and other airline services
Escalate complex issues to the appropriate department when necessary
Maintain up-to-date knowledge of Delta Airlines products and services
Ensure a positive customer experience by consistently delivering high-quality service
### Benefits:
Comprehensive health and dental insurance plans
Paid training and continuous learning opportunities
Generous paid vacation and holiday schedules
401(k) retirement plan with company match
Employee discounts on Delta Airlines flights and other products
Opportunities for career advancement within Delta Airlines
### Educational Qualifications:
High School Diploma or equivalent is required; a degree in a related field is a plus
### Experience:
Minimum 1 year of customer service experience
Experience in the airline or travel industry is highly desirable
### Company Overview:
Delta Airlines, headquartered in Atlanta, Georgia, is a leader in the global aviation industry, connecting millions of people across the globe. We are committed to providing our customers with the best travel experience possible, from the moment they book their flight until they reach their destination. Our team of dedicated professionals is at the heart of our operations, ensuring that we deliver on our promise of excellence. At Delta, we believe in fostering a supportive and inclusive workplace where every team member can thrive. Join us and be a part of our mission to connect the world.
If youre ready to take your customer service skills to new heights and be a part of an industry-leading airline, apply now to become a Live Chat Agent with Delta Airlines. We look forward to welcoming you to our team!
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