*Job Summary**
*Job Type:** Full-Time, Remote
*Salary:** Competitive, Hourly…
*Company:** Delta Airlines
*Location:** Work From Home
*Benefits:**
Comprehensive health insurance
Generous travel privileges
401(k) with company match
Paid time off
Professional development opportunities
Description
Delta Airlines is seeking motivated and customer-focused individuals to join our Customer Support team from the comfort of your home. As a Customer Support Representative, you will be the first point of contact for our valued customers, assisting them with their travel needs, resolving issues, and providing exceptional service that reflects Deltas commitment to quality and care.
Requirements
High school diploma or equivalent
Previous customer service experience, preferably in a call center environment
Strong communication and interpersonal skills
Ability to work independently and in a remote team environment
Reliable high-speed internet connection with a quiet workspace
Proficiency with computers and basic software applications
Flexibility to work various shifts, including weekends and holidays
Responsibilities
Answer inbound customer calls and respond to customer inquiries
Assist customers with booking flights, changes, and cancellations
Resolve customer issues and complaints in a professional manner
Provide accurate information regarding Delta Airlines products and services
Document customer interactions and update records in the CRM system
Collaborate with team members and other departments to ensure customer satisfaction
Adhere to company policies and procedures while maintaining a high level of customer service
Benefits
Competitive hourly wage
Comprehensive health, dental, and vision insurance plans
Generous travel privileges for you and your family
401(k) retirement plan with company match
Paid time off, including holidays and vacation
Opportunities for professional growth and development
Work-from-home flexibility
Educational Qualifications
High school diploma or equivalent required
Additional certifications or coursework in customer service or related fields, a plus
Company Overview
Delta Airlines is one of the largest and most respected airlines in the world, renowned for our commitment to providing exceptional service and creating memorable travel experiences for our customers. We pride ourselves on our innovative approach, strong company culture, and dedication to our employees. As a member of the Delta family, youll have the opportunity to grow your career and make a difference in the lives of travelers worldwide.
Start your application today and become part of a team that values excellence, teamwork, and customer satisfaction. Apply now to join Delta Airlines remote Customer Support team and begin a rewarding career from the comfort of your home.
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