Field Support Analyst:
Job Summary:
Embark on an exciting adventure with DIRECTV as we strive to change the face of entertainment and provide top-notch experiences for our customers. Work alongside us as we deliver unbeatable service, linking users to the most advanced technologies and first-rate services.
Job Duties and Responsibilities:
• Deliver installation and service of customer satellite equipment in both indoor and outdoor settings, ensuring a faultless connection and reliable functionality.
• With our comprehensive tutorials and guides, you can quickly and easily learn how to use our services to their full potential. We go above and beyond to provide you with all the information you need to make your experience with us seamless and enjoyable.
• Successfully selling and billing video services requires the ability to effectively demonstrate their functionality and value during interactions with customers.
• Ensure safety is given top priority while performing installations in different environments, including buildings, crawl spaces, basements, and attics.
• Skillfully operate company vehicles and use the latest technology to expertly manage orders in a quick and efficient manner for optimal results.
Qualifications and Experience:
• A legal driver must possess a valid state driver’s license that corresponds with the type of vehicle being operated.
• Exhibiting exceptional customer service skills and self-reliance in completing tasks.
• Successful candidates must be willing to work flexible hours, inclusive of weekends, holidays and evenings to fulfil their job responsibilities.
• Meeting all the necessary criteria concerning drug testing, security clearances, and physical fitness standards.
• A past record of working in a similar position or industry is advantageous.
Benefits of the Position:
• A competitive base salary range is provided by the business, ranging from $25.56 to $28.03 per hour, coupled with incentives and benefits.
• An all-inclusive benefit offering that includes healthcare and dental benefits, a 401(k) savings plan, and tuition remuneration.
• Keep your entertainment and communication costs low by availing free or discounted DIRECTV Premier Package and AT&T cell phone services.
• A possibility to advance your career path and foster your talents in a renowned entertainment company.
• The completion of training and meeting employment objectives may result in cash bonuses of up to $5,000.
About Company:
DIRECTV is all about elevating the entertainment experience to new heights. Our team members are passionate about delivering cutting-edge technology and entertainment to our customers, inspiring communities across the nation. Join us and help shape the future of television.
