Job Summary
Position: Full-Time Customer Service Executive
Location: Laredo, Texas
Company: Amazon
Salary: $15 – $20 per hour
Working Hours: 40 hours per week
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)
Job Description
Amazon is seeking a dedicated and customer-oriented Full-Time Customer Service Executive to join our dynamic team in Laredo, Texas. As a Customer Service Executive, you will play a crucial role in delivering excellent customer service and ensuring customer satisfaction. This position offers an exciting opportunity to work in a fast-paced environment where no two days are the same.
Requirements
– High school diploma or equivalent
– Strong communication and interpersonal skills
– Ability to work flexible shifts, including evenings, weekends, and holidays
– Proficiency in MS Office and basic computer skills
– A positive attitude and a passion for customer service
Responsibilities
– Handle inbound customer inquiries via phone, email, and chat
– Resolve customer complaints and provide appropriate solutions
– Process orders, returns, and exchanges
– Maintain accurate customer records
– Collaborate with other departments to ensure customer satisfaction
– Provide product information and guidance to customers
Benefits
– Comprehensive health and dental insurance
– Paid training programs
– Generous paid vacation and sick leave
– 401(k) retirement plan with company match
– Opportunities for career advancement
Educational Qualifications
– High school diploma or GED required
– College degree preferred but not mandatory
Experience
– Previous experience in customer service or a related field is preferred
– Experience with CRM software is a plus
Company Overview
Amazon is a global leader in e-commerce and technology solutions. With a commitment to innovation and customer satisfaction, Amazon offers a wide range of products and services to customers worldwide. We pride ourselves on fostering a diverse and inclusive workforce and are dedicated to providing our employees with opportunities for growth and development.
If you are passionate about helping others and looking for a rewarding career, apply now to join the Amazon team in Laredo, Texas!
