Job Summary
Job Type: Full-Time
Salary: $15-18 per hour
Working Hours: 40 hours per week
Company: Amazon, Inc.
Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan
Job Description
Amazon, Inc. is seeking enthusiastic and customer-centric individuals to join our Customer Support team. As an entry-level Customer Support Representative, you will play a crucial role in ensuring our customers receive the best possible service and support. With comprehensive paid training and opportunities for career advancement, this is a fantastic opportunity to start your career with one of the most renowned companies in the world.
Requirements
- High School Diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment
- Basic computer proficiency
Responsibilities
- Assist customers with their inquiries via phone, email, and chat
- Provide accurate information about products and services
- Resolve customer issues in a timely and efficient manner
- Document all customer interactions in the company’s CRM system
- Collaborate with team members to improve customer service processes
Benefits
- Comprehensive Health and Dental Insurance
- Paid Training Programs
- Generous Paid Vacation Time
- 401(k) Retirement Plan with Company Match
- Employee Discounts on Amazon Products
Educational Qualifications
High School Diploma or GED required. College degree is a plus but not mandatory.
Experience
Previous customer service experience is advantageous but not required. We provide all necessary training to ensure your success in this role.
Company Overview
Amazon, Inc. is a globally recognized e-commerce and technology company, known for its relentless focus on customer satisfaction and innovation. With a diverse range of products and services, we aim to make our customers’ lives easier and more enjoyable. As an employee of Amazon, you will be part of a dynamic team that values integrity, customer obsession, and continuous improvement. Join us and be a part of a company that revolutionizes the way people shop and interact with technology.
