Employer Industry: Healthcare Services
Why Consider This Job Opportunity…
• Opportunity for career advancement and growth within the organization
• Fully remote work position offering flexibility
• Supportive and collaborative work environment
• Chance to provide outstanding customer service and impact patient account resolution
• Comprehensive training and development opportunities
What To Expect (Job Responsibilities)
• Identify and resolve routine outstanding claims with general supervision
• Generate and analyze reports to address patient account issues
• Assist in resolving outstanding payments from past due accounts
• Ensure timely receipt of claim payments and reconcile necessary data
• Serve as a point of contact for customers and external vendors regarding inquiries
What Is Required (Qualifications)
• High School Diploma required
• 1 – 2 years of related experience in medical insurance collections
• General computer skills with knowledge of word processing, spreadsheet, and email applications
• Detail-oriented with good analytical and organizational skills
• Excellent oral and written communication skills for effective interaction with customers and management
How To Stand Out (Preferred Qualifications)
• Experience mentoring or training other staff members
• Familiarity with healthcare collections processes
• Strong team collaboration skills
• Ability to manage multiple projects simultaneously
• Previous experience in a healthcare setting
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