High Paying Customer Service Jobs – Apply Now – Akron
Job Summary
Job Type: Full-time
Salary: $20 – $25 per hour
Working Hours: 9:00 AM – 5:30 PM, Monday to Friday
Company: Amazon, Concentrix, TTEC
State Location: Ohio
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Matching, Work-from-home options
Job Description
Are you looking for a high-paying customer service position with great benefits in Akron, Ohio? Join our team and provide excellent customer service for popular companies like Amazon, Concentrix, and TTEC. We are seeking dedicated and enthusiastic individuals to manage customer inquiries, provide support, and ensure customer satisfaction.
Requirements
– High school diploma or equivalent
– Strong communication skills, both verbal and written
– Ability to handle high call volumes and manage time efficiently
– Basic computer skills and familiarity with CRM software
– A positive attitude and a willingness to learn
– Must be able to pass a background check
Responsibilities
– Respond to customer inquiries via phone, email, or chat
– Provide accurate information about products and services
– Resolve customer issues and complaints in a timely manner
– Maintain records of customer interactions and transactions
– Assist customers with placing orders, refunds, and exchanges
– Escalate complex issues to the appropriate department
Benefits
– Competitive salary between $20 – $25 per hour
– Comprehensive health and dental insurance
– Paid training programs to ensure your success
– Generous paid vacation and sick leave
– 401(k) matching to help you plan for the future
– Work-from-home options available for certain positions
Educational Qualifications
– High school diploma or GED required
– Additional certifications or training in customer service is a plus
Experience
– Previous experience in customer service or a related field is preferred but not required
– On-the-job training will be provided for suitable candidates
Company Overview
Our partner companies, including Amazon, Concentrix, and TTEC, are leaders in the customer service industry, providing top-notch support to clients across the US. They are known for their employee-friendly policies, robust training programs, and opportunities for career advancement. By joining their team, you will be part of a dynamic and supportive work environment that values your contributions and promotes your growth.
If you are ready to take your career to the next level, apply now to join our team and start making a difference in the lives of our customers. We look forward to hearing from you!
