Hiring Now: Fedex Online Customer Service Jobs (Remote Part-Time)
Job Summary…
Are you looking for a flexible, part-time job that allows you to work from the comfort of your own home? FedEx is currently seeking enthusiastic and dedicated individuals to join our team as Online Customer Service Representatives. This is a part-time remote position, offering a competitive hourly wage and a flexible schedule, with working hours under 4 hours per day. In addition to the flexibility, youll enjoy a range of benefits including health and dental insurance, paid training, and paid vacations.
Job Description
As an Online Customer Service Representative at FedEx, you will be the first point of contact for our clients and customers. Your role will be critical in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing detailed product and service information. You will need to have excellent communication skills, both written and verbal, and the ability to work independently in a remote setting.
Requirements
High school diploma or equivalent required; some college coursework is preferred.
Previous customer service experience is a plus but not required.
Excellent verbal and written communication skills.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Comfortable using computers and learning new software applications.
Reliable internet connection and a quiet workspace.
Responsibilities
Respond to customer inquiries via email, chat, and phone in a timely manner.
Resolve customer issues and complaints with professionalism and efficiency.
Provide accurate information about FedEx products and services.
Update customer records in our database.
Follow up with customers to ensure their issues are resolved.
Assist with tracking shipments and processing orders.
Collaborate with team members and other departments to provide seamless service.
Benefits
Competitive hourly wage.
Health and dental insurance plans.
Paid training to ensure your success.
Paid vacation and holidays.
Flexible work schedule to accommodate your life.
Opportunity for career growth and advancement.
Educational Qualifications
High school diploma or equivalent is required. Some college coursework or a degree is preferred but not mandatory.
Experience
While previous customer service experience is a plus, we provide comprehensive paid training to all new hires, making this a great opportunity for individuals looking to start a career in customer service.
Company Overview
FedEx is a globally recognized leader in logistics and delivery services, dedicated to providing exceptional service to our customers. We pride ourselves on our commitment to innovation, reliability, and efficiency. Our team of dedicated professionals is the backbone of our success, and were excited to welcome new members who share our values and vision. Join us and be a part of a dynamic, supportive team that values your contributions and encourages your growth.
If youre ready to take on a rewarding role with one of the worlds leading logistics companies, apply today to become a part of the FedEx family!
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