Description
Amaz Technologies is seeking an Entry-Level Live Chat Service Assistant to join our dynamic Live Chat Service Assistant department. In this Full-Time role, you will be responsible for providing exceptional customer service through our Live Chat platform. As a Live Chat Service Assistant, you will be the first point of contact for our customers and will be responsible for answering their queries, resolving their issues, and providing them with a seamless experience. This position is On-Site and offers a competitive hourly rate of $28-$33.
Responsibilities:
• Respond to customer inquiries and provide solutions through our Live Chat platform
• Resolve customer issues and complaints in a timely and efficient manner
• Provide accurate and up-to-date information about our products and services
• Collaborate with cross-functional teams to identify and escalate customer issues
• Ensure customer satisfaction by providing a seamless experience
Requirements:
• Excellent written communication skills
• Ability to multitask and handle multiple chats simultaneously
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Customer-centric mindset with a passion for providing exceptional service
