We are looking for a dynamic and customer-focused Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through our live chat platform. If you have excellent communication skills, a passion for customer service, and the ability to multitask in a fast-paced environment, we want to hear from… you!
Responsibilities
• Engage with customers in real-time through our live chat platform
• Provide accurate and timely information to customers regarding products, services, and policies
• Resolve customer issues and complaints in a professional and efficient manner
• Escalate complex issues to the appropriate department or supervisor
• Maintain a positive and helpful attitude at all times
Qualifications
• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Experience with live chat platforms is a plus
If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our team as a Live Chat Specialist
