About the position
The Medical Procedure Scheduler is responsible for scheduling patient testing, procedures, and admissions while ensuring accurate insurance information is obtained and entered into the system. This part-time role is crucial for maintaining high-quality patient care and efficient operations within the healthcare setting.
Responsibilities
• Answer incoming calls in a timely and professional manner
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• Schedule all patients for ancillary, surgical, and medical testing/procedures through the applicable scheduling module (i.e. Meditech)
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• Select accurate insurance carrier plans and inform the patient or physician office staff of any carrier that is out of network
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• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
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• Ensure that any edits are performed in the scheduling module
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• Ensure physician orders are indexed appropriately
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• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
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• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
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• Select the correct patient medical record number consistently
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• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
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• Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
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• Edit medical accounts to appropriate status per facility or SSC standards and guidelines
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• Receive, maintain, and index physician orders per facility and SSC standards and guidelines
Requirements
• High school diploma or GED preferred
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• Minimum of one year of related experience required, preferably in healthcare. Relevant education may substitute experience required.
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• Work from home employees are required to have wired high speed internet 25 MB Download 6 MB Upload
Nice-to-haves
Benefits
• Comprehensive medical coverage
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• Additional options for dental and vision benefits
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• Life and disability coverage
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• Flexible spending accounts
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• Supplemental health protection plans
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• Auto and home insurance
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• Identity theft protection
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• Legal counseling
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• Long-term care coverage
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• Moving assistance
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• Pet insurance
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• Free counseling services
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• 401(k) Plan with a 100% match on 3% to 9% of pay
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• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
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• Family support through fertility and family building benefits
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• Referral services for child, elder and pet care
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• Consumer discounts through Abenity and Consumer Discounts
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• Education assistance
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• Colleague recognition program
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• Time Away From Work Program
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• Employee Health Assistance Fund