Employer Industry: Healthcare Services
Why consider this job opportunity:
– Competitive compensation with opportunities for advancement and tuition/training reimbursement
– Comprehensive benefits package including healthcare coverage, paid time off, and retirement plan
– Recognized as “Best and Brightest Companies to Work for in the Nation” for five consecutive years
– Opportunity to work in modernized and attractive health centers that patients love
– No weekends for the majority of our centers, along with 10 paid holidays and early Fridays
– Flexibility to work remotely after 90 days
What to Expect (Job Responsibilities):
– Schedule patient appointments in accordance with established protocols and guidelines
– Answer telephone inquiries promptly and professionally, providing excellent customer service
– Accurately enter and update patient demographic information into the electronic health record system
– Review and confirm appointment details with callers, including necessary items to bring
– Maintain patient confidentiality in compliance with HIPAA regulations and document all activities accurately
What is Required (Qualifications):
– High school diploma or equivalent is required; college, vocational/technical training or certification preferred
– Minimum of 1 year of experience in a call center environment and/or a medical/dental office setting preferred
– Knowledge of electronic health records software or equivalent preferred
– Good verbal and written communication skills with excellent data entry capabilities
– Ability to work flexible hours as needed
How to Stand Out (Preferred Qualifications):
– Bilingual in Spanish and/or Creole
– Experience as a Medical Assistant
– Familiarity with medical and dental terminology
– Basic knowledge of Microsoft applications
– Ability to effectively manage multiple tasks in a fast-paced environment
#HealthcareServices #MedicalScheduler #CareerOpportunity #CompetitivePay #CustomerService
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