Job Title: Onboard Service Specialist
Job Summary
We are seeking an enthusiastic and customer-focused Onboard Service Specialist to join our team at Delta Airlines. This is a part-time position with working hours typically under 4 hours per shift. The salary is competitive, commensurate with experience, and our employees enjoy a range of benefits, including health and dental insurance, paid training, paid vacations, and travel benefits.
Company Location
Atlanta, GA
Job Description
As an Onboard Service Specialist at Delta Airlines, you will play a crucial role in ensuring our passengers have a comfortable and enjoyable travel experience. You will be responsible for providing exceptional customer service, addressing passenger needs, and maintaining the highest standards of safety and cleanliness aboard our aircraft. Your friendly demeanor and attention to detail will contribute to the overall satisfaction of our guests.
Responsibilities
– Deliver outstanding customer service to passengers before, during, and after flights.
– Assist with the boarding process, ensuring all passengers are welcomed and comfortably seated.
– Provide food and beverage service to passengers in accordance with Delta Airlines’ guidelines.
– Respond to passenger inquiries and resolve any issues that may arise during the flight.
– Maintain cleanliness and organization within the cabin throughout the flight.
– Adhere to safety protocols and procedures to ensure passenger well-being.
– Collaborate with team members to enhance overall onboard service quality.
Requirements
– Strong interpersonal and communication skills.
– Ability to work in a fast-paced environment while maintaining professionalism.
– Flexibility to work irregular hours, including weekends and holidays.
– Basic computer skills for reporting and documentation.
– A positive attitude and a commitment to providing exceptional service.
Educational Qualifications
– High school diploma or equivalent required.
– Additional certifications in customer service or hospitality are a plus.
Experience
– Previous experience in customer service, hospitality, or a related field is preferred but not mandatory.
Benefits
– Competitive salary.
– Health and dental insurance coverage.
– Paid training and onboarding.
– Paid vacation days and sick leave.
– Travel benefits for you and your family.
Company Overview
Delta Airlines is one of the worlds largest and most trusted airlines, committed to delivering excellent service and innovative travel solutions. We pride ourselves on our diverse and inclusive workforce and our dedication to providing a safe and enjoyable travel experience for our passengers. Join us in redefining the travel experience and be a part of a team that values your contributions and supports your growth.
If you are passionate about customer service and are ready to make a difference in the travel experience, apply today to become an Onboard Service Specialist with Delta Airlines!
