Job Description
TeleConnect Solutions is seeking a motivated and customer-focused Part-Time Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and support. This remote position offers flexible working hours, making it ideal for individuals seeking a work-life balance. If you… have excellent communication skills, a passion for helping others, and a desire to work in a positive and supportive environment, we want to hear from you!
Job Type
Part-time, Remote Position
Working Hours
Flexible working hours, typically 20-25 hours per week
Responsibilities
Answer inbound calls and respond to customer inquiries
Provide accurate information about products and services
Resolve customer issues and complaints in a timely manner
Document customer interactions and update account information
Follow up with customers to ensure satisfaction
Maintain a high level of professionalism and courtesy
Adhere to company policies and procedures
Assist with other tasks as needed
Benefits
Competitive hourly salary range ($25-$45 per hour)
Flexible work schedule
Remote work opportunity
Supportive and positive work environment
Dental coverage
Opportunities for career growth and development
Hourly Salary Range
$25-$45 per hour
Job Requirements
Excellent verbal and written communication skills
Strong problem-solving abilities
Ability to work independently and as part of a team
Proficiency with basic computer applications
Previous customer service experience preferred
Reliable internet connection and a quiet workspace
Must be located in the United States
Basic Educational Requirements
High school diploma or equivalent
Positive Work Environment
At TeleConnect Solutions, we pride ourselves on fostering a positive and supportive work environment. We believe that happy employees lead to happy customers. Our team is dedicated to providing the best possible service and support to our clients while promoting a culture of respect, collaboration, and continuous improvement. Join our team and experience the difference!
Company Description
TeleConnect Solutions is a leading provider of customer service and support solutions. Our mission is to deliver exceptional service to our clients through our dedicated team of professionals. With a focus on innovation and excellence, we strive to exceed customer expectations at every interaction. Our remote workforce allows us to attract top talent from across the United States, ensuring that we have the best team in place to meet our clients needs. At TeleConnect Solutions, we value integrity, accountability, and a commitment to quality. Join us and be part of a company that is making a difference in the world of customer service
