Job Summary
Job Type: Part-Time
Salary: $15 – $18 per hour
Working Hours: 2-4 hours per day
Company: Amazon
State Location: Texas
Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts
Job Description
Amazon is seeking a dedicated and customer-focused Part-Time Customer Service Executive to join our growing team in Texas. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this could be a perfect fit for you. This role offers flexible working hours, making it an excellent opportunity for those looking to balance work and personal commitments.
Requirements
– High School Diploma or equivalent
– Previous customer service experience is preferred but not mandatory
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities
– Ability to work independently and as part of a team
– Familiarity with CRM systems and practices
Responsibilities
– Handle customer inquiries and complaints via phone, email, and chat
– Provide accurate, valid, and complete information by using the right methods/tools
– Manage large amounts of incoming calls and emails
– Identify and assess customers needs to achieve satisfaction
– Build sustainable relationships and trust with customer accounts through open and interactive communication
– Follow communication procedures, guidelines, and policies
– Go the extra mile to engage customers
Benefits
– Comprehensive Health and Dental insurance
– Paid Training and development programs
– Paid Vacations and holidays
– Employee discounts on Amazon products
– Flexible working hours to maintain work-life balance
Educational Qualifications
– High School Diploma or equivalent required
– Additional education in customer service or related field is a plus
Experience
– Previous experience in customer service or a related field is preferred but not required
– Experience with CRM systems is an advantage
Company Overview
Amazon is a globally recognized leader in e-commerce, striving to be Earth’s most customer-centric company. With a diverse range of products and services, we are dedicated to making a positive impact on millions of customers worldwide. Our team members are at the heart of our success, and we are committed to fostering a supportive and dynamic work environment where everyone can thrive. Join Amazon and be part of a team that values innovation, customer satisfaction, and continuous growth.
