This is a remote position.
Quality Checker – Data Enrichment & Validation
Start Date 04/11/2024
Contract Ends 28/03/2025 (Highly likely extension)
Day Rate: 拢150 per day inside IR35
Client: High Street Bank
Location: Remote/WFH
IT Equipment Provided
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Rate:
Equivalent Annual Salary: 拢29,858.21
Agreed Contractor Rate: 拢114.84(Post deduction of all employer costs)
Traditional Day Rate Equivalent: 拢150
You will be paid via PAYE
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Role Overview
We are currently looking for Quality Checkers to work as part of a high performing team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be working in a results-orientated environment, where your core responsibility will be to complete quality checks on data gathering activity to ensure accurate and high-quality file review.
Key Responsibilities
聲 Conduct quality checks on Data Enrichment & Validation activity (聭DE&V聮)
聲 Provide detailed feedback including… clear instructions for remedial action (where appropriate)
聲 Provide support to operations
聲 Provide detailed information to Team Managers to improve Case Handler Performance
聲 Conduct Process Confirmations (Buddying in/Observing Team)
Supplementary Responsibilities
聲 Learn and understand the process in depth
聲 Provide support to the wider team and working with the team leaders and senior operations manager to drive a consistent level of quality across all files
聲 Collate thematic findings to continually improve quality by suggesting where there are gaps in knowledge and where additional training may be appropriate
Experience and Skills:
Essential
路 Minimum 12 months QC experience within a similar role
路 Excellent attention to detail and accuracy
路 Experience navigating multiple systems
路 Ability to work to demanding deadlines
路 Ability to attain and maintain specified quality and production targets
路 Ability to work remotely/ independently & as part of a rapidly growing team
路 Demonstrate an ability to work with honesty, integrity and trustworthiness
路 Maintain high standards of professionalism and competence