Position Summary:
Reporting to the Quality Manager of Fritz Winter 聳 North America, this role represents Fritz Winter at its U.S. customers in support of the Quality Assurance function.
Roles and Responsibilities:
路Involves substantial travel to Fritz Winter customers in support of the Quality Assurance function.
路Provides support to the customer in consultation with the head of Quality Assurance regarding raw and finished parts, prototypes and serial parts.
路Supports complex trials and new product runs at the customers including documentation of results and presentation of initial sample parts.
路Documents results and ensures a smooth and timely exchange of information between Fritz Winter and the customers based on customer requirements.
路Performs analysis of quality concerns utilizing disciplined problem-solving techniques to identify true root causes.
路Initiates and monitors corrective actions in cooperation with Quality Assurance.
路Coordinates/oversees third party activities as appropriate (i.e. sorting and rework activities).
路Collaborates and leads projects in accordance with applicable Fritz Winter guidelines.
路Serve as Voice of the Customer to Fritz Winter operations.
路Responsible for exceptional customer quality satisfaction, meeting all deadlines with accurate and thorough communication.
路Participates in continuous improvement initiatives.
路Organize, plan, conduct and document worker-training courses according to customer requirements.
路Compile monthly statistics regarding customer complaints, scrap, and rework
Education and/or Experience
路BS in Mechanical Engineering or related field of experience
路Automotive manufacturing experience preferred
路5 years Quality Assurance experience
Skills Required/Desired
路Willingness to travel domestically and internationally
路Experience with iron castings preferred
路Experience with machining processes preferred
路Excellent organizational skills
路Strong oral and written communication and interpersonal skills
路Computer skills with experience using MS Office Applications (Word, Excel, PowerPoint, Outlook)
路Detail oriented with strong analytical/problem solving skills
路Fluency in German a plus
路Fluency in Spanish a plus
Physical Requirements
路Normal duties will include periods of sitting, standing, walking, and some reaching and lifting
路Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Miscellaneous
路Passport required
路Currently located in the Great Lakes Region, preferred
路Willingness to participate in necessary further education
Job Type: Full-time
Benefits:
聲 401(k)
聲 401(k) matching
聲 Dental insurance
聲 Employee assistance program
聲 Health insurance
聲 Life insurance
聲 Paid time off
聲 Vision insurance
Education:
聲 Bachelor’s (Required)
Willingness to travel:
聲 75% (Required)
Work Location: Remote