• *Job Summary:** We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will be proficient in communication and customer service, with the ability to handle a high volume of calls efficiently. **Duties:** – Answer incoming calls promptly and professionally – Provide accurate information to callers and assist with their inquiries – Utilize phone etiquette to ensure positive customer experience – Perform data entry tasks accurately and efficiently – Handle customer concerns and resolve issues promptly – Maintain confidentiality of sensitive information – Multilingual skills are a plus for assisting diverse customer base **Qualifications:** – Strong communication skills in English; proficiency in Spanish is a plus – Previous experience in a call center or customer service role preferred – Knowledge of medical terminology is advantageous – Ability to work well under pressure and handle stressful situations calmly – Bilingual proficiency is highly… desirable for effective communication with a diverse clientele This position offers an opportunity to work in a dynamic environment where excellent customer service is key. If you have the skills and passion for assisting others over the phone, we encourage you to apply.
Job Types: Full-time, Part-time, Contract
Expected hours: 20 – 40 per week
Schedule:
• 8 hour shift
Experience:
• Call center: 1 year (Required)
• Customer service: 1 year (Required)
Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)
Work Location: Remote
