Remote part-time and full-time hour positions available for Customer Support Representatives. In this role, you will focus on responding to a queue of customer service ticket. This is a customer service position that requires strong written communication skills.
Varyious shifts available…
Responsibilities
• Respond to a queue of customer service tickets via email.
• Look up and track customer orders and research loyalty card account inquiries.
• Work with internal teams to find answers and resolve customer issues.
• Provide clear, concise, and professional written responses to customers.
• Maintain thorough and accurate documentation of customer interactions and resolutions.
Qualifications:
• Strong written communication skills.
• Ability to research issues and collaborate with internal teams.
• Good documentation skills to track and resolve inquiries.
• Prior customer service experience is a plus, but not required.
• Must be reliable and dependable, with the ability to work onsite.
Comprehensive training will be provided to ensure you are well-prepared for success in this role.
Customer Support Representative – 24-00901
