Full-time Customer Service Associate
Shoot2Sell Photography is the #1 real estate photography firm in Texas! Our compelling shots have helped sell and market 200,000+ properties, better and faster. A vast majority of our new clients come via word of mouth referrals, thanks to our top-notch photography AND customer service. We take pride in the fact that our clients love us, and we love them back!
We are seeking enthusiastic Texas-based team members to join our fast paced, growing company. The successful candidate must take pride in delighting clients, possess excellent communication skills and a fast learner who thrives in a demanding environment.
If this describes you, please include a resume and a brief note on why you think you’d be suitable for this role.
Responsibilities and Duties
• Managing client interactions via phone, email, chat
• Booking appointments on behalf of our clients
• Problem resolution
• Excellent phone interaction skills
• Coordinating with photographers, processors and office staff as needed
Qualifications and Skills
• Attendance is paramount, as our customers depend on it
• Positive, outgoing, team oriented attitude
• Superior oral and written communication skills
• Customer Service experience in a fast-paced setting a must
• Attention to detail and accuracy
• High school diploma
• Strong computer skills
• Pass background check
• Texas resident
Pay:
• $14.20/hr at start
• 40 hours/week
• $15.00/hr after successful 60 day probation. Eligible for benefits after probation
Job Type: Full-time
Pay: $15.00 – $16.00 per hour
Expected hours: 40 per week
Benefits:
• Health insurance
• Paid time off
• Work from home
Shift:
• 8 hour shift
• Day shift
Application Question(s):
• Do you live in Texas where Shoot2Sell operates?
Education:
• High school or equivalent (Required)
Experience:
• Customer Service: 2 years (Required)
Work Location: Remote