BPO American is looking for friendly and enthusiastic Remote Customer Service Representatives to join our team. If you love providing top-notch customer service and enjoy working in a fast-paced environment from the comfort of your home, then this might be the perfect opportunity for you.
Responsibilities…
• Helping customers with registration
• Assist with hotel reservations
• Answering questions about events and conferences
• Engaging with customers via phone, chat, and email while delivering the best service possible.
Qualifications:
• Previous experience in customer service (At least 1-3 years)
• Good multitasking skills
• Positive and professional attitude
• Excellent written and verbal communication skills
• Comfortable with using various software and web browsers
• Strong interpersonal and customer service skills
• Active listening and showing empathy
• Able to handle a busy workload and multiple demands
• Dependable and punctual for all shifts
• Self-motivated with excellent problem-solving abilities
• Minimum Education – High school diploma or GED.
Company DescriptionBPO American is a highly-rated call center, working with established clientele for over 25 years
