Job Overview
Embark on an exciting journey with Omni as a Remote Customer Service Representative in a contractor role. By joining our diverse community of remote professionals, you will gain exclusive access to a variety of open contracts tailored for qualified candidates. As a key player in delivering exceptional customer support, you will have the opportunity to represent renowned Fortune 500 companies.
Key Responsibilities
• Deliver outstanding customer service through inbound phone calls, chat messages, and email correspondence.
• Maintain high performance metrics and ensure customer satisfaction.
• Collaborate within a supportive contractor community to enhance service delivery.
Required Skills
• Exceptional communication and interpersonal skills.
• Proven experience in customer service roles.
• Ability to effectively manage multiple channels of communication.
• Strong problem-solving abilities.
Qualifications
• Previous experience in customer service is preferred.
• Ability to work independently and manage time efficiently.
Career Growth Opportunities
By becoming a contractor with Omni, you will unlock numerous avenues for professional development while honing your customer service skills. With opportunities for performance-based incentives, you can advance your career within our network of independent contractors.
Company Culture And Values
At Omni, we foster a flexible and inclusive work environment that encourages collaboration among remote contractors. Our community-oriented approach emphasizes support, integrity, and excellence in customer service.
Compensation And Benefits
• Competitive contract earnings ranging from (14 to )20 per hour, based on client specifications.
• Pay is determined by your performance in assisting customers.
• Additional incentives may be available based on client needs and individual performance metrics.
Restricted Home Office Locations:
Please note that the following locations are not approved for home office arrangements:
• Alaska
• California
• Connecticut
• Delaware
• Denver, Colorado
• Flagstaff, Arizona
• Hawaii
• Illinois
• Michigan
• Maine
• Massachusetts
• Maryland
• Minneapolis, Minnesota
• New Jersey
• New York
• Oregon
• Rhode Island
• St. Paul, Minnesota
• Vermont
• Washington
• Washington DC
Join us at Omni and take the first step towards a fulfilling and flexible career in customer service.
Employment Type: Contractor
