Graham Personnel Services
Greensboro, NC…
Here at Graham Personnel Services, we believe in Matching Great People With Great Companies. We?re Hiring Fun, Energetic individuals for a seasonal Customer Service Representative role. Be ready to build customer relationships and increase customer loyalty for a Retail Apparel Company. You will be utilizing various channels, systems and browsers in a professional manner interacting with your team and customers on a daily basis.
Responsibilities:
? Assist customers with navigating and placing orders on the websites
? Respond to a variety of incoming contacts including products, sales/promotions, orders and returns
? Use appropriate telephone etiquette and interpersonal skills
? Research inquiries and de-escalate customer?s concerns
? Listen to customers to understand their needs; utilize knowledge and tools to appropriately respond to their needs
? Respond to a variety of incoming contacts including products, sales/promotions, orders and returns
? Use effective decision-making, problem solving and communication skills
? Confidently interact with customers and other internal departments in a clear, concise, courteous and professional manner
Pay Rate: $16.50/hr
MUST LIVE WITHIN 3 HOURS OF HIGH POINT, NC
Available Shifts:
1st Shift: 8 AM- 4:30 PM
1st Shift: 9 AM- 5:30 PM
Mid-Shift: 10 AM- 6:30 PM
Second Shift: 11:30 AM- 8 PM
Job Requirements:
? High school diploma or GED required
? Previous retail experience is a plus
? Internet savvy, with the ability to navigate through multiple browsers and various search engines
? Ability to work in a fast paced environment under the direction of a Team Manager
? Excellent verbal and written business communication skills
? Professional, flexible, positive team player
? Ability and willingness to learn new skills and technologies
? Passion for providing great service to customers
? Must be able to work weekends, evenings and holidays
Benefits:
? Dental
? Vision
? Medical
Be on the lookout for our automated survey that will be sent via text after your application is submitted
