Job Description:
Nike is seeking a Remote Customer Support Assistant to join our team in Los Angeles, California. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer support. The ideal candidate will be energetic, resilient, and possess excellent time management and planning skills…
Responsibilities:
– Provide exceptional customer support via phone, email, and chat
– Assist customers with product inquiries, order tracking, and issue resolution
– Maintain a high level of professionalism and empathy in all interactions
– Collaborate with other team members to ensure a seamless customer experience
– Stay up-to-date on product knowledge and company policies
– Meet or exceed performance metrics and goals set by management
Requirements:
– 3+ years of experience in customer support
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities and attention to detail
– Ability to work independently and as part of a team
– Proficiency in Microsoft Office and CRM software
– Energetic and resilient personality traits
– Strong time management and planning skills
Benefits:
– Free accommodation for remote work
– Parental leave for eligible employees
– Profit sharing opportunities
– Opportunities for career growth and development
Working Environment:
At Nike, we prioritize understanding and empathy in all interactions. We believe in creating a supportive and inclusive work environment where all employees can thrive and succeed.
Deadline to Apply:
Interested candidates should submit their applications by September 20, 2024.
Equal Opportunity Statement:
Nike is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Remote Customer Support Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
