Are you looking for a part time opportunity to join a dynamic team and make a difference? We are seeking a Remote Customer Service and Sales Representative to provide exceptional service to our valued customers. As a Customer Service and Sales Representative, you will have access to comprehensive training and growth opportunities, with a competitive hourly rate of $18-$22 per hour, plus… bonuses!
Shifts are Evenings and Weekends….
Responsibilities:
• Handle incoming customer inquiries via phone, email, or chat with professionalism and efficiency
• Resolve customer issues or concerns with empathy and accuracy
• Provide product information and assistance to customers
• Maintain customer records and update information in the database
• Collaborate with other team members to ensure timely resolution of customer inquiries
• Meet or exceed performance metrics and goals
• Work nights and weekends
• Monday – Friday 5-10pm
• Sat and Sunday 8:30-2pm and 2-10pm.
Qualifications:
• Excellent verbal and written communication skills
• Strong problem-solving skills and ability to work independently
• Previous customer service experience preferred
• Ability to multitask and navigate through multiple computer systems
• High school diploma or equivalent
• Ability to work in a fast-paced environment and adapt to changing priorities
Training and Growth Opportunities: We are committed to investing in the growth and development of our team members. As a Customer Service Representative, you will receive comprehensive training to enhance your skills and knowledge in customer service, communication, and problem-solving. We offer ongoing coaching and feedback to support your professional growth and advancement within the company.
Compensation: In addition to the competitive hourly rate of $18-$22 per hour, we offer performance-based bonuses that reward your achievements and contributions to the team. We also provide a benefits package that includes health insurance, retirement plans, and paid time off.
Join our team and embark on a fulfilling career in customer service with training and growth opportunities! Apply now to be considered for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $18.00 – $22.00 per hour
Expected hours: 20 – 40 per week
Schedule:
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed
Work Location: Remote